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Shipping Policy

All packages are shipped in very discreet packaging.  We take your privacy very seriously.  Orders are shipped one day after the transaction is processed, unless that day falls on a holiday or weekend.  We ship Monday through Friday.

If your package is being shipped to an address within the United States it will be shipped via US Priority Mail with delivery confirmation tracking.  Delivery will generally take 2 to 5 days from the shipping date.

International packages take 2-4 weeks for delivery, depending on the efficiency of your country's customs system.

Return Policy

In the event you need to return a product, please send the package to the address below.

ConsumerNet Direct, Inc.
Attention:  Returns
PO Box 2904
Grain Valley, MO 64029
USA

Please include the name and address you used when placing the order, so we can efficiently take care of your request immediately.  Also, please see specific product pages for further information about terms of guarantees.  Feel free to contact us if you have any questions.

 

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